Menu
Closed Captioning
1. Idaho Adult Protective Services, Foundational Training
2. Module 5: Interviewing Skills
3. NAPSA Core Competencies
4. Compiled, Edited, and Scripted by:
5. The Right Question at the Right Time
6. Learning Objectives
7. Why the Topic is Important
8. To Start...... Some Key Points
9. Types of Questions
10. Open-Ended Questions
11. Open-Ended Questions…
12. Examples of Open-Ended Questions
13. Asking “What Else?”
14. Probing Questions
15. Examples of Probing Questions
16. Feelings Questions
17. Examples of Feeling Questions
18. Clarifying Questions
19. Examples of Clarifying Questions and Summaries
20. Closed-Ended Questions
21. Examples of Closed-Ended Questions
22. Funnel Questions
23. Funnel Questions: Example
24. Bringing it Together
25. Which Question When?
26. Additional Tips
27. Possible Responses
28. Before you Leave
Interviewing Skills
Title
Title
Title
FINISH
SUBMIT
NEXT
PREV
Submit All