Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected. ~Steve Jobs
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives. ~William A. Foster
Module Materials
Module: Phase Six – Continuous Quality Improvement 5:26
Video: Benchmarking Explained, 5:09
Video: 5 Project Reports, 10:27
Video: After Action Review, 2:57
Module: Your Next Steps 2:08
