First Responder Dementia Video Series

Understanding and Preventing the Distressing Behaviors of Alzheimer’s

Alzheimer’s disease presents unique challenges for emergency medical technicians (EMTs) and first responders. In high-stress situations, individuals living with Alzheimer’s may exhibit behaviors that seem unpredictable or even aggressive—but these actions often stem from fear, confusion, or unmet needs.

This training series is designed to equip you with practical strategies to recognize, understand, and de-escalate these behaviors while ensuring safety for everyone involved. Through five focused video modules, you’ll learn:

By mastering these skills, you’ll not only improve outcomes during emergency calls but also provide reassurance and comfort to patients and their families during some of their most vulnerable moments.

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Keep Learning

Successful people never quit learning. Caregivers deserve reliable and helpful information. When you take one of our FREE self-paced courses you will gain tips and skills that increase your abilities and confidence.

Quick Tips

Go Slow. Stay Calm.

Introduce Yourself Clearly.

Speak Simply. One Step at a Time.

Reassure Often.

Give Extra Time to Respond.

Watch Body Language.

Minimize Noise & Distractions.

Don’t Argue – Redirect Gently.

Explain Before You Act.

Use a Warm, Steady Tone.

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