Advocating for the rights of long-term care residents

COVID -19 Critical Access Protocol is now in effect until further notice, read the Protocol in the Tips section

Guidance for families to help understand what is required of Skilled Nursing Homes and Residential Assisted Living facilities in response to COVID-19

• For the latest information on COVID-19 in Idaho, go to https://coronavirus.idaho.gov/
• CMS March 19^th,2020 Guidance for Nursing Homes (REVISED)hyperlinked https://www.cms.gov/files/document/qso-20-14-nh-revised.pdf
• Guidance for infection Control and Prevention of COVID-19 in Residential Assisted living Facilities (hyperlink) https://healthandwelfare.idaho.gov/Providers/ProvidersFacilities/StateonlyPrograms/ResidentialCareorAssistedLiving/tabid/361/Default.aspx
• Coronavirus Disease 2019 (COVID-19) Protect yourself https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

 voice for Idaho long-term care residents

The Idaho Long-Term Care Ombudsman program protects the health, safety, welfare, and rights of those residing in skilled nursing and assisted living facilities. Ombudsmen can investigate complaints and provide interventions on behalf of residents. Over the 2017/2018 year, Idaho’s Long-Term Care Ombudsman program:

• Investigated 1074 complaints
• Provided 1944 consultations
• Visited nursing homes &assisted living facilities over 3100 times

 For long-term care concerns please contact the  State Ombudsman located at the Commission on Aging or a Local Ombudsman at your local Area Agency on Aging. You can click where you live on the map below to see the contact information for your AAA.