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  • Programs
    • Stay at Home
      • Case Management
      • Chore
      • Commodity Supplemental Food Program (CSFP)
      • Caregiving for People with Dementia
      • Home Delivered Meals
      • Homemaker
      • Idaho Family Caregiver Support Program
      • Medicare Improvements for Patients and Providers Act (MIPPA)
      • Senior Community Service Employment Program (SCSEP)
      • Transportation
    • Stay Safe
      • Adult Protective Services
      • Legal Assistance
      • Ombudsman
      • Senior Medicare Patrol (Medicare Fraud Prevention)
      • Online Reporting Tools
    • Stay Informed
      • Aging & Disability Resource Center (ADRC)
      • Education & Outreach
      • Information & Assistance
      • Planning & Coordination
    • Stay Healthy
      • Caregiving for People with Dementia
      • Congregate Meals
      • Disease Prevention & Health Promotion
      • Lifespan Respite Project
      • Loneliness Reduction
    • Stay Educated
      • Dementia Skills
      • Caregiver Skills
      • Healthy Caregiving
      • Malnutrition
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Ombudsman

Advocating for the Rights of Long-Term Care Residents

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Quick Tips and Resources

  • Nursing Home Providers – Nursing Facility Notice 
  • How to File a Nursing Home Complaint 
  • Nursing Home Discharge Fact Sheet – You’ve been told to leave now what?
  • Nursing Home Resident Rights 
  • Find an Idaho Assisted Living Facility
  • Locate an Ombudsman Program in a Different State 
  • Communication Tools for Emergencies
  • Communication Requirements within Facilities (Video)
  • Nursing Home Medicaid (Video)
  • Resident’s Rights in Long-Term Care (Video)
  • CMS Nursing Home Regulations
  • Residential Assisted Living Facilities Rules 
  • Volunteer Recruitment (Video) 

Stay Educated

Ombudsman NORS Tools

NORS Complaint Codes List

NORS Table 1 Case Level

NORS Table 2 Complaint Code

NORS FAQs

NORS Codes and Definitions

Ombudsman Module Training 1-5

Module 1

Module 2

Module 3

Module 4

Module 5

 

Ombudsman Module Training 6-10

Module 6

Module 7

Module 8

Module 9

Module 10

Ombudsman Module Training PowerPoints

Module 1

Module 2

Module 3

Ombudsman Program Training Guide

Idaho State Long-Term Care Ombudsman Training Guide

Ombudsman Program Forms

Routine Visit Form

Ombudsman Program Photo Release

Idaho Conflict of Interest Declaration

Guide for Release of Ombudsman Records

Ombudsman Quarterly Review

Quarterly Activity Review

Example Quarterly Activity Review

Complaint Quarterly Report Review

Example Complaint Quarterly Review

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Reading More

Advocating for the Rights of Long-Term Care Residents

Ombudsman Logo
Voice for Idaho Long-Term Care Residents

The Idaho Long-Term Care Ombudsman program protects the health, safety, welfare, and rights of those residing in skilled nursing and assisted living facilities. Ombudsmen can investigate complaints and provide interventions on behalf of residents. 

For long-term care concerns please contact the State Ombudsman located at the Commission on Aging or a Local Ombudsman at your local Area Agency on Aging (AAA). You can click where you live on the map below to see the contact information for your AAA.  

  • State Long-Term Care Ombudsman Facebook Page
  • Family Council Development
  • Residential Assisted Living Facilities and Survey Results
  • Skilled Nursing Facilities List  
  • Idaho Health and Welfare 
  • IDAPA Rules for Nursing Homes

 

Reading More

Advocating for the Rights of Long-Term Care Residents

Ombudsman Logo
Voice for Idaho Long-Term Care Residents

The Idaho Long-Term Care Ombudsman program protects the health, safety, welfare, and rights of those residing in skilled nursing and assisted living facilities. Ombudsmen can investigate complaints and provide interventions on behalf of residents. 

For long-term care concerns please contact the State Ombudsman located at the Commission on Aging or a Local Ombudsman at your local Area Agency on Aging (AAA). You can click where you live on the map below to see the contact information for your AAA.  

  • State Long-Term Care Ombudsman Facebook Page
  • Family Council Development
  • Residential Assisted Living Facilities and Survey Results
  • Skilled Nursing Facilities List  
  • Idaho Health and Welfare 
  • IDAPA Rules for Nursing Homes